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    CloudatCost and Pertino

    IT Discussion
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    • thanksajdotcomT
      thanksajdotcom
      last edited by scottalanmiller

      I'm having an issue where I just noticed that Pertino is offline on every single one of my CloudatCost servers. I have two Ubuntu Server boxes and one Windows Server 2008 R2 box on CloudatCost but Pertino just seems to have gone offline on all of them. I'm SSH'ed into one of my Linux servers and the Pertino interface doesn't even exist anymore!

      upload-5cb8ef68-69a7-46d3-8f27-d3bd223e0c34
      upload-bb21d820-c918-4b68-8ee5-ab9cf9f3951a

      Any ideas? I find it weird that multiple OSes just all suddenly had Pertino drop like that...

      1 Reply Last reply Reply Quote 2
      • ?
        A Former User
        last edited by A Former User

        are you able to access things over the wan? Is DNS working? Have you looked at the logs? Have you asked CloudatCost if they are blocking it.

        thanksajdotcomT 1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom
          last edited by

          Pinging @scottalanmiller , @AmanBhogal and @Josh !

          1 Reply Last reply Reply Quote -1
          • thanksajdotcomT
            thanksajdotcom @A Former User
            last edited by

            @thecreativeone91 said:

            are you able to access things over the wan? Is DNS working? Have you looked at the logs? Have you asked CloudatCost if they are blocking it.

            I've tried SSHing to one of the servers by public IP and nothing. Just tried RDPing to my Windows box and nothing. I'm wondering if the network adapters are screwed up. DNS appears to be working because I tried uninstalling and reinstalling the Pertino client on thanksaj-server-cac and it pulled the install. Not sure what logs I'd start with. As far as I can tell, there is some major issue going on with CloudatCost...

            1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom
              last edited by

              Opened a ticket with CloudatCost. Ticket 62820128

              1 Reply Last reply Reply Quote 0
              • ?
                A Former User
                last edited by

                Mines working fine. I'd say it's somewhere in the config there's an issue.

                thanksajdotcomT 1 Reply Last reply Reply Quote 0
                • thanksajdotcomT
                  thanksajdotcom @A Former User
                  last edited by

                  @thecreativeone91 said:

                  Mines working fine. I'd say it's somewhere in the config there's an issue.

                  Nothing changed. I haven't touched my servers in days. Everything being done is being done by cron jobs. Also, the fact that this is a cross-platform issue indicates to me it's nothing I did.

                  1 Reply Last reply Reply Quote 0
                  • dafyreD
                    dafyre
                    last edited by

                    Any chance you forgot to pay the bill? Or that they did not bill you correctly?

                    thanksajdotcomT 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      You could've went over your bandwidth limits.

                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @dafyre
                        last edited by

                        @dafyre said:

                        Any chance you forgot to pay the bill? Or that they did not bill you correctly?

                        I own these servers for life. I don't have a bill.

                        dafyreD 1 Reply Last reply Reply Quote 0
                        • thanksajdotcomT
                          thanksajdotcom @A Former User
                          last edited by

                          @thecreativeone91 said:

                          You could've went over your bandwidth limits.

                          First off, they have bandwidth limits? Second, that's doubtful. VERY doubtful. None of these servers use a ton of bandwidth.

                          ? scottalanmillerS 2 Replies Last reply Reply Quote -1
                          • ?
                            A Former User @thanksajdotcom
                            last edited by

                            @thanksajdotcom said:

                            @thecreativeone91 said:

                            You could've went over your bandwidth limits.

                            First off, they have bandwidth limits? Second, that's doubtful. VERY doubtful. None of these servers use a ton of bandwidth.

                            Almost any hosting service does. and they list there's pretty clearly when you buy.

                            thanksajdotcomT 1 Reply Last reply Reply Quote 0
                            • thanksajdotcomT
                              thanksajdotcom @A Former User
                              last edited by

                              @thecreativeone91 said:

                              @thanksajdotcom said:

                              @thecreativeone91 said:

                              You could've went over your bandwidth limits.

                              First off, they have bandwidth limits? Second, that's doubtful. VERY doubtful. None of these servers use a ton of bandwidth.

                              Almost any hosting service does. and they list there's pretty clearly when you buy.

                              Never saw anything about a bandwidth limit. That being said, all my most bandwidth intensive servers I host myself. None of these use that much bandwidth. I can guarantee they aren't going over.

                              JaredBuschJ 1 Reply Last reply Reply Quote -1
                              • dafyreD
                                dafyre @thanksajdotcom
                                last edited by

                                @thanksajdotcom What about billing from Pertino?

                                ... but I doubt they would go through and remove interfaces like that though...

                                thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @thanksajdotcom
                                  last edited by

                                  @thanksajdotcom said:

                                  Never saw anything about a bandwidth limit.

                                  It is listed right in the plan. Not really rocket science.

                                  image.jpg

                                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                  • dafyreD
                                    dafyre
                                    last edited by

                                    I wonder if C@C is having issues today... I can't connet to my server at all.

                                    gjacobseG 1 Reply Last reply Reply Quote 1
                                    • gjacobseG
                                      gjacobse @dafyre
                                      last edited by

                                      @dafyre said:

                                      I wonder if C@C is having issues today... I can't connet to my server at all.

                                      I am unable to access the login page for panel.cloudatcost.com.

                                      I would say quite possible the case.

                                      dafyreD coliverC 2 Replies Last reply Reply Quote 0
                                      • dafyreD
                                        dafyre @gjacobse
                                        last edited by

                                        @g.jacobse Same here... Southeast US.

                                        1 Reply Last reply Reply Quote 0
                                        • coliverC
                                          coliver @gjacobse
                                          last edited by

                                          @g.jacobse said:

                                          @dafyre said:

                                          I wonder if C@C is having issues today... I can't connet to my server at all.

                                          I am unable to access the login page for panel.cloudatcost.com.

                                          I would say quite possible the case.

                                          Can't access the user panel but my server is still up.

                                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                          • thanksajdotcomT
                                            thanksajdotcom @dafyre
                                            last edited by

                                            @dafyre said:

                                            @thanksajdotcom What about billing from Pertino?

                                            ... but I doubt they would go through and remove interfaces like that though...

                                            All my other Pertino devices are connected without issue.

                                            1 Reply Last reply Reply Quote 0
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