CloudPro

@Sparkum said:

@scottalanmiller
That's pretty sweet atleast

More resources isn't going to fix their lack of knowledge in proper configuration.

scottalanmiller

@Sparkum said:

@scottalanmiller
That's pretty sweet atleast

That they can Tweet?

scottalanmiller

@thecreativeone91 said:

@Sparkum said:

@scottalanmiller
That's pretty sweet atleast

More resources isn't going to fix their lack of knowledge in proper configuration.

This is the biggest thing. So many technical flaws and bad decisions around design. They aren't addressing the real problems at all.

Danp

@Danp said:

Looks like they are making some progress. I now have a pending server in the panel.

Server never built. Deleted and trying again...

scottalanmiller

@Danp said:

@Danp said:

Looks like they are making some progress. I now have a pending server in the panel.

Server never built. Deleted and trying again...

Oh, my first one actually did. Trying a second now. Want to do some IO testing to see if they have fixed anything or just bluffing on that.

Danp

Still pending... I'll let it ride for a while and see what happens. Good thing I didn't actually need to do anything with it (testing or otherwise!).

Danp

.... and it's still pending. Here's a classic rant from Twitter: https://twitter.com/pegasusepsilon/status/594437200722329600

@Danp said:

.... and it's still pending. Here's a classic rant from Twitter: https://twitter.com/pegasusepsilon/status/594437200722329600

The internets is broken!

Danp

Still can't get a plain jane server to build...

Danp

Still can't get a server to build. Is this new "improved" service working for anyone?!

Neither Have I got even one to build.

dafyre

My build set at pending overnight last night. Still didn't build... reset it and trying again this morning.... Most likey just went back to the back of the Queue, lol.

scottalanmiller

@Danp said:

Still can't get a server to build. Is this new "improved" service working for anyone?!

I've gotten two builds to work so far.

dafyre

@scottalanmiller What is your secret? Which eyes / toes/ fingers are you crossing? Or does Jupiter have to be at a perfect 90 degree angle to Saturn?

Any other planetary alignments necessary? I've let both of my attempts run for several hours with nothing at all happening.

nadnerB

I'm yet to up/down/side-grade to cloud poo(?) oh, oops. Pro, CloudPro.

So let me get this straight, you get your entire VPS nuked when you move to the service. You have to back up your own stuff but it's almost impossible to back up a C@C instance (offsite)... IF, you can connect to it.
Am I correct with any of ^that?

What backup software/strategy are you lot using?

dafyre

@nadnerB said:

What backup software/strategy are you lot using?

Lots of tar and SFTP, lol.

@nadnerB said:

I'm yet to up/down/side-grade to cloud poo(?) oh, oops. Pro, CloudPro.

So let me get this straight, you get your entire VPS nuked when you move to the service. You have to back up your own stuff but it's almost impossible to back up a C@C instance (offsite)... IF, you can connect to it.
Am I correct with any of ^that?

What backup software/strategy are you lot using?

There's no what to do a true image restore as you couldn't boot from it. You'd have to do file level backups.

nadnerB

Well, I've up/down/crossgraded to CloudPro...
Installation is... pending

nadnerB

Please note the highlighted bit below:

Hello nadnerB,
We would like to thank you for your support by using our cloud service
Please Vote for us! http://community.spiceworks.com/spice_list/show/310

This message contains details on your server and you should keep this email.

Console Panel Login:
https://panel.cloudatcost.com
Login: *****************************
Password: existing Password

Panel Highlights:
Here you can perform console/KVM.
IP information, along with reverse DNS.
The default user for linux is (root), Ubuntu and Debian is (user)or(root)
The default Windows user (administrator)

Default Server Password: *************************

Accessing your server from home:

Linux Server:
Access via SSH (Putty)
login: ***************
Password: ***************************

Windows Server:
Access via MS RDP (Remote Desktop)
login: ****************************
Password: ****************************

Installation is an average of 1-2 minutes.
To protect your server while your setting it up its default RunMode is SAFE Mode which will power off your server after 7 days. This can be changed in the panel by choosing the Normal mode.
Getting Support:
Support ticket can be entered here.
https://members.cloudatcost.com
Login Using your email address and password.

Thankyou for your business.

CloudAtCost 2015

It's been 30 minutes.
What is the above mentioned average based on? If it's based on the consumption of Bourbon and Cola or Jager Bombs by monkeys, I'd understand but... actually, no I wouldn't. Why are there drunken monkeys involved in this?

scottalanmiller

@nadnerB said:

I'm yet to up/down/side-grade to cloud poo(?) oh, oops. Pro, CloudPro.

So let me get this straight, you get your entire VPS nuked when you move to the service. You have to back up your own stuff but it's almost impossible to back up a C@C instance (offsite)... IF, you can connect to it.
Am I correct with any of ^that?

What backup software/strategy are you lot using?

None. Just lost everything. That CloudatCost initiated this killing off of the VMs prior to coming up with a backup strategy shows just how much they have no idea how to do this.