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    Remote Windows 10 Upgrade - Success thank you ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
    windows 10upgradescreenconnect
    48 Posts 12 Posters 11.9k Views
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    • gjacobseG
      gjacobse @JaredBusch
      last edited by

      ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

      I have run into a few cases here and there that it seems that the SC Agent 'breaks' and I"m not able to reconnect to the remote computer and I have to reinstall it.

      JaredBuschJ FATeknollogeeF 2 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @gjacobse
        last edited by

        @gjacobse said:

        ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

        I have run into a few cases here and there that it seems that the SC Agent 'breaks' and I"m not able to reconnect to the remote computer and I have to reinstall it.

        I've never had that happen outside of me stooping the service or messing with the SC install itself.

        1 Reply Last reply Reply Quote 2
        • FATeknollogeeF
          FATeknollogee @gjacobse
          last edited by

          @gjacobse said:

          ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

          Why do you prefer SC over TV?

          JaredBuschJ gjacobseG 2 Replies Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @FATeknollogee
            last edited by JaredBusch

            @FATeknollogee said:

            @gjacobse said:

            ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

            Why do you prefer SC over TV?

            Price point. Even with the new ScreenConnect pricing, it is better.

            FATeknollogeeF 1 Reply Last reply Reply Quote 1
            • FATeknollogeeF
              FATeknollogee @JaredBusch
              last edited by

              @JaredBusch

              Cloud or Self hosted?

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                Self hosted on an existing colo'd Hyper-V Host, but even if it was self hosted on a paid host, it could run on DO or something no problem.

                FATeknollogeeF 1 Reply Last reply Reply Quote 0
                • FATeknollogeeF
                  FATeknollogee @JaredBusch
                  last edited by

                  @JaredBusch
                  That sounds good.

                  What edition do you have & what was pricing like?

                  1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse @FATeknollogee
                    last edited by

                    @FATeknollogee said:

                    @gjacobse said:

                    ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

                    Why do you prefer SC over TV?

                    That is an excellent question and one that I now realize I can't truly answer. We have a Technician License for SC, I have only used TV in the free mode.

                    TeamViewer is still very much a good product don't get me wrong. I would still use it for supporting my family if I needed. But since they generally just save the questions until I visit,.. I haven't had a need to use it lately.

                    1 Reply Last reply Reply Quote 0
                    • Deleted74295D
                      Deleted74295 Banned
                      last edited by

                      I use GotoAssist by Citrix.

                      Again, pricing is better, plus they give you a few more features than teamviewer.

                      DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @Deleted74295
                        last edited by

                        @Breffni-Potter said:

                        I use GotoAssist by Citrix.

                        Again, pricing is better, plus they give you a few more features than teamviewer.

                        Not sure the pricing can beat that of SC.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @Deleted74295
                          last edited by

                          @Breffni-Potter said:

                          I use GotoAssist by Citrix.

                          Again, pricing is better, plus they give you a few more features than teamviewer.

                          Better than SC?

                          I generally avoid Goto... anything because of requirements on the client. Their GotoMeeting is so bad, I assume their Assist is built on the same technology. I never tried it because of the other Goto product quality issues,

                          Deleted74295D 1 Reply Last reply Reply Quote 0
                          • hobbit666H
                            hobbit666
                            last edited by

                            Yeah I much prefer SC for doing any sort of work that needs rebooting or updates 😄

                            1 Reply Last reply Reply Quote 1
                            • DashrenderD
                              Dashrender
                              last edited by

                              15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said:

                                15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

                                I rarely see it anymore, but when I do I know that a webinar is going to fail. Always has like weird Java requirements or something that people just don't normally have today and causes all kinds of issues. You always seem to need an admin to set it up for you ahead of time.

                                1 Reply Last reply Reply Quote 0
                                • art_of_shredA
                                  art_of_shred
                                  last edited by scottalanmiller

                                  1 Reply Last reply Reply Quote 3
                                  • Deleted74295D
                                    Deleted74295 Banned @scottalanmiller
                                    last edited by Deleted74295

                                    @scottalanmiller said:

                                    @Breffni-Potter said:

                                    I use GotoAssist by Citrix.

                                    Again, pricing is better, plus they give you a few more features than teamviewer.

                                    Better than SC?

                                    I generally avoid Goto

                                    Screen Connect I've not looked at. Performance has been fine my end on client devices and servers.

                                    I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Deleted74295
                                      last edited by

                                      @Breffni-Potter said:

                                      I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                      Why does that rule out SC?

                                      Deleted74295D 1 Reply Last reply Reply Quote 0
                                      • Deleted74295D
                                        Deleted74295 Banned @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @Breffni-Potter said:

                                        I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                        Why does that rule out SC?

                                        Self Hosting....oh wait. Now they offer hosted?

                                        1 Reply Last reply Reply Quote 0
                                        • Deleted74295D
                                          Deleted74295 Banned
                                          last edited by

                                          Screen Connect
                                          "$69 per tech / month
                                          billed monthly"

                                          Citrix:
                                          $69 / Per Technician Per Month Billed Monthly

                                          Who is copying who? Their plans are identical in cold features, is the value the same?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • Deleted74295D
                                            Deleted74295 Banned
                                            last edited by

                                            These are the screen connect premium features:

                                            Multiple licenses per account
                                            Mobile technician license
                                            Wake-on-LAN
                                            Sound capture
                                            View & control Android devices*
                                            Video auditing

                                            That I get with gotoassist as part of their standard package at half the price.

                                            1 Reply Last reply Reply Quote 0
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