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    PDQ inventory vs Spiceworks... which is better and why?

    Scheduled Pinned Locked Moved IT Discussion
    22 Posts 7 Posters 6.9k Views
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    • Deleted74295D
      Deleted74295 Banned
      last edited by

      Spiceworks is a performance hog.

      I've had it sitting on a client site for 2 weeks, it failed to do it right.

      http://community.spiceworks.com/topic/874606-inventory-what-is-it-and-what-do-you-use-it-for?page=1#entry-4479346

      PDQ inventory I have never used, but what we did go for was Lansweeper.

      Incredibly fast, really good features, they even write the scripts to do custom reports as part of their support for you.

      MattSpellerM 1 Reply Last reply Reply Quote 2
      • IRJI
        IRJ
        last edited by

        PDQ Inventory is amazing...absolutely amazing. I introduced it here at work and we all love it. It's so nice to be able to uninstall stuff silently during the middle of the day.

        I also love the reporting. My boss came over to my desk and asked for a PDQ report while I was writing this lol

        1 Reply Last reply Reply Quote 2
        • MattSpellerM
          MattSpeller @Deleted74295
          last edited by

          @Breffni-Potter said:

          I've had it sitting on a client site for 2 weeks, it failed to do it right.

          Identical to my experience.

          We also have users all over the world and it won't find them no matter how hard it tries.

          1 Reply Last reply Reply Quote 0
          • RojoLocoR
            RojoLoco
            last edited by

            I had SW working ok, but it now refuses to inventory the new machines added recently, no matter how I set it up. I have the free version of PDQ, which is nice and fast (missing some features compared to the paid one), and I'm about to install Lansweeper to test it out.

            L Deleted74295D 2 Replies Last reply Reply Quote 1
            • L
              LAH3385 @RojoLoco
              last edited by

              @RojoLoco said:

              I had SW working ok, but it now refuses to inventory the new machines added recently, no matter how I set it up. I have the free version of PDQ, which is nice and fast (missing some features compared to the paid one), and I'm about to install Lansweeper to test it out.

              Let us know how is Lansweeper turn out.
              I don't have the time to test these out yet, it'll have to be on the weekend. 😢

              1 Reply Last reply Reply Quote 0
              • Deleted74295D
                Deleted74295 Banned @RojoLoco
                last edited by

                @RojoLoco said:

                and I'm about to install Lansweeper to test it out.

                It's a great product, if you get stuck let me know and I'll try to help out 🙂

                RojoLocoR 1 Reply Last reply Reply Quote 0
                • RojoLocoR
                  RojoLoco @Deleted74295
                  last edited by

                  @Breffni-Potter said:

                  @RojoLoco said:

                  and I'm about to install Lansweeper to test it out.

                  It's a great product, if you get stuck let me know and I'll try to help out 🙂

                  My preliminary Lansweeper tests are very promising. I like the product, it has tons of info that is easily accessible.

                  1 Reply Last reply Reply Quote 0
                  • L
                    LAH3385
                    last edited by

                    @RojoLoco said:

                    @Breffni-Potter said:

                    @RojoLoco said:

                    and I'm about to install Lansweeper to test it out.

                    It's a great product, if you get stuck let me know and I'll try to help out 🙂

                    My preliminary Lansweeper tests are very promising. I like the product, it has tons of info that is easily accessible.

                    OMG! Lansweeper is awesome! it even tell which monitor connected to which PC! Just requested a full trail. So far very impressed.

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sparkum
                      last edited by

                      PDQ for close to 3 years now, huge fan

                      L 1 Reply Last reply Reply Quote 0
                      • L
                        LAH3385 @Sparkum
                        last edited by

                        @Sparkum said:

                        PDQ for close to 3 years now, huge fan

                        I feel PDQ is solid. SW.. never try them so can't say about them. Lansweeper is very... informative.

                        1 Reply Last reply Reply Quote 0
                        • RojoLocoR
                          RojoLoco
                          last edited by

                          @Nic do you have any idea why Lansweeper is showing "no antivirus" on literally all of my servers? It reads the AV client correctly on workstations and laptops, but not on any of my servers (all of which have webroot, all current version).

                          NicN 1 Reply Last reply Reply Quote 0
                          • NicN
                            Nic @RojoLoco
                            last edited by

                            @RojoLoco said:

                            @Nic do you have any idea why Lansweeper is showing "no antivirus" on literally all of my servers? It reads the AV client correctly on workstations and laptops, but not on any of my servers (all of which have webroot, all current version).

                            Not sure on that one - do you want me to have support contact you to follow up?

                            RojoLocoR 1 Reply Last reply Reply Quote 0
                            • RojoLocoR
                              RojoLoco @Nic
                              last edited by

                              @Nic sure, or I could open a ticket. It's not a huge deal, but I'll need a good explanation or workaround if I want the boss to buy me this program. Thanks for your help.

                              1 Reply Last reply Reply Quote 0
                              • NicN
                                Nic
                                last edited by

                                Yeah go ahead and open a ticket. They'll at least be able to tell you how Webroot identifies itself on the machine so that you can ask Lansweeper about it. The other thing we could do is a call with us, you and Lansweeper as sometimes that's easier than the back and forth finger pointing with issues like this one.

                                RojoLocoR 1 Reply Last reply Reply Quote 0
                                • RojoLocoR
                                  RojoLoco @Nic
                                  last edited by

                                  @Nic I'll open a ticket, I don't have a desk phone. And nobody is pointing fingers... yet 😉

                                  1 Reply Last reply Reply Quote 1
                                  • NicN
                                    Nic
                                    last edited by

                                    Ok cool. Yeah just trying to head things off at the pass, as they say 🙂

                                    1 Reply Last reply Reply Quote 2
                                    • Deleted74295D
                                      Deleted74295 Banned
                                      last edited by

                                      Webroot has a cloaking feature in the client. Might that have something to do with it?

                                      RojoLocoR 1 Reply Last reply Reply Quote 0
                                      • RojoLocoR
                                        RojoLoco @Deleted74295
                                        last edited by

                                        @Breffni-Potter the desktop endpoints are detected correctly, so I'm not sure.

                                        @Nic the buck has been passed... "contact lansweeper, we can't help you".

                                        NicN 1 Reply Last reply Reply Quote 0
                                        • NicN
                                          Nic @RojoLoco
                                          last edited by

                                          @RojoLoco Yeah I figured that might be the response. Give Lansweeper a try, and if they point it back to us, then I'll jump in and see what I can do to coordinate.

                                          RojoLocoR 1 Reply Last reply Reply Quote 0
                                          • RojoLocoR
                                            RojoLoco @Nic
                                            last edited by

                                            @Nic I'm guessing that a trial customer will get a sales pitch from their support...

                                            1 Reply Last reply Reply Quote 0
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