PDQ inventory vs Spiceworks... which is better and why?
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@Breffni-Potter said:
I've had it sitting on a client site for 2 weeks, it failed to do it right.
Identical to my experience.
We also have users all over the world and it won't find them no matter how hard it tries.
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I had SW working ok, but it now refuses to inventory the new machines added recently, no matter how I set it up. I have the free version of PDQ, which is nice and fast (missing some features compared to the paid one), and I'm about to install Lansweeper to test it out.
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@RojoLoco said:
I had SW working ok, but it now refuses to inventory the new machines added recently, no matter how I set it up. I have the free version of PDQ, which is nice and fast (missing some features compared to the paid one), and I'm about to install Lansweeper to test it out.
Let us know how is Lansweeper turn out.
I don't have the time to test these out yet, it'll have to be on the weekend.
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@RojoLoco said:
and I'm about to install Lansweeper to test it out.
It's a great product, if you get stuck let me know and I'll try to help out
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@Breffni-Potter said:
@RojoLoco said:
and I'm about to install Lansweeper to test it out.
It's a great product, if you get stuck let me know and I'll try to help out
My preliminary Lansweeper tests are very promising. I like the product, it has tons of info that is easily accessible.
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@RojoLoco said:
@Breffni-Potter said:
@RojoLoco said:
and I'm about to install Lansweeper to test it out.
It's a great product, if you get stuck let me know and I'll try to help out
My preliminary Lansweeper tests are very promising. I like the product, it has tons of info that is easily accessible.
OMG! Lansweeper is awesome! it even tell which monitor connected to which PC! Just requested a full trail. So far very impressed.
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PDQ for close to 3 years now, huge fan
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@Sparkum said:
PDQ for close to 3 years now, huge fan
I feel PDQ is solid. SW.. never try them so can't say about them. Lansweeper is very... informative.
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@Nic do you have any idea why Lansweeper is showing "no antivirus" on literally all of my servers? It reads the AV client correctly on workstations and laptops, but not on any of my servers (all of which have webroot, all current version).
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@RojoLoco said:
@Nic do you have any idea why Lansweeper is showing "no antivirus" on literally all of my servers? It reads the AV client correctly on workstations and laptops, but not on any of my servers (all of which have webroot, all current version).
Not sure on that one - do you want me to have support contact you to follow up?
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@Nic sure, or I could open a ticket. It's not a huge deal, but I'll need a good explanation or workaround if I want the boss to buy me this program. Thanks for your help.
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Yeah go ahead and open a ticket. They'll at least be able to tell you how Webroot identifies itself on the machine so that you can ask Lansweeper about it. The other thing we could do is a call with us, you and Lansweeper as sometimes that's easier than the back and forth finger pointing with issues like this one.
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@Nic I'll open a ticket, I don't have a desk phone. And nobody is pointing fingers... yet
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Ok cool. Yeah just trying to head things off at the pass, as they say
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Webroot has a cloaking feature in the client. Might that have something to do with it?
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@Breffni-Potter the desktop endpoints are detected correctly, so I'm not sure.
@Nic the buck has been passed... "contact lansweeper, we can't help you".
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@RojoLoco Yeah I figured that might be the response. Give Lansweeper a try, and if they point it back to us, then I'll jump in and see what I can do to coordinate.
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@Nic I'm guessing that a trial customer will get a sales pitch from their support...
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hmm, maybe - we offer full support for trials, so that you can both get problems fixed and try out our support staff. It's worth at least giving them a call. After all, you'll never have more leverage than you do before you buy their product
