There is currently a big backlog for building servers, This is directly related to providing the Cloud Pro product for free as a response to our service outage. The backlog is expected to be caught up in 3 hours.

Hey everybody,

In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

I will do my best to keep everybody posted on a regular basis.

1. Outages were not made up .
2. CloudPro was a response to the outage. there was no "forcing" customers to switch, it was completely voluntary.
3. to reimage - delete the server and create new

@thecreativeone91

Cloudatcost is still growing. unfortunately we have been having quite a few growing pains recently. We are learning from these outages and making sure we implement the solutions needed to keep growing.

Hey everybody,

There is currently a big backlog for building servers, This is directly related to providing the Cloud Pro product for free as a response to our service outage. The backlog is expected to be caught up in 3 hours.