Spiceworks doesn't seem any better in screen efficiency, i have to scroll every time just to see the ticket after clicking on one.

The support pipeline can be made smaller to recover some screen real estate. Also looks like the "This is a demo of Helpy" message is taking up a lot of space, which wont be in the actual deployments. Overall i think i like the layout better than spiceworks.

Unfortunately spiceworks is the only help desk that i have actual real world experience, i'm sure that are superior products out there that i just haven't been exposed to.

@scottalanmiller Yea for sure, but in my case that is basically what how we use spiceworks helpdesk. I added in the helpdesk customization to at least be able to see open/closed/unassigned at a glance.

@scottalanmiller Username: admin@test.com / Password: 12345678

@scottalanmiller What are the odds, they have their own scott miller.

https://github.com/scott

Beat me to it, its being actively developed. Last commit was two days ago.

@IRJ said in HelpDesk Ticketing System:

Here is the live demo

demo.helpy.io/admin

I really like the support pipeline at the top and the color coded status.

Appears to be a corrupt sudoers file, take a look at the following link.

http://askubuntu.com/questions/73864/how-to-modify-a-invalid-etc-sudoers-file-it-throws-out-an-error-and-not-allowi

Agree with @coliver, i was going to make the recommendation myself.

I look forward to seeing you grow.

@BRRABill Once had that with a vet clinic. Pure crap. Their software also stated that you couldn't run it on a virtualized environment. This is going back about 4 years.

@momurda haha same here

@NashBrydges impressive setup

For our DC's we use itself as primary and alternate as a secondary DC.

Very generous

Welcome @WrCombs and @Romo!

Here as well, cleared browsing data and still missing using chrome on windows 8.1.

Thank you for having me!

I'm here but can't seem to find the place is there a suite number or something?

Caught a ton a traffic and missed my train. I will be about 15 minutes late.

I actually have been looking at windows tablets for our sales and tech support departments. We are currently demoing the hp elite x2, i was not impressed by the surface 4.

Guess im not as lucky. Within the last year i had a 24 port completely die, a 48 start randomly dropping packets, and finally a 48 that would sometimes boot but these were 7-8 year old switches. I ended up replacing the remaining 48s as a precaution.