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    Asterisk 13 CRITICAL ERROR! Required Service CHAN_SIP is disabled! This device is unusable!

    Scheduled Pinned Locked Moved IT Discussion
    sipasteriskasterisk 13asterisk 15chansipfreepbxfreepbx 14pbxvoip
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    • scottalanmillerS
      scottalanmiller
      last edited by

      FreePBX 14, with Asterisk 13. After a power outage, CHAN_SIP is just "gone". Asterisk does not recognize sip commands (sip show peers) and chan_sip tabs are gone from FreePBX interface, and going into an extension that was chan_sip gives "CRITICAL ERROR! Required Service CHAN_SIP is disabled! This device is unusable!" error.

      From what I can tell, the system corrupted and chan_sip is... gone? Googling the error produces no results so far.

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      • scottalanmillerS
        scottalanmiller
        last edited by

        Tried updating from Asterisk 13 to Asterisk 15. Update went fine, but CHAN_SIP remains missing.

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        • JaredBuschJ
          JaredBusch
          last edited by

          That's a new one on me.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            does chan_sip.so exist in /usr/lib/asterisk/modules/?

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @JaredBusch
              last edited by

              @jaredbusch said in Asterisk 13 CRITICAL ERROR! Required Service CHAN_SIP is disabled! This device is unusable!:

              That's a new one on me.

              From my Googling, it is new to everyone. Found one post semi-related, and it had nothing of value.

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              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @jaredbusch said in Asterisk 13 CRITICAL ERROR! Required Service CHAN_SIP is disabled! This device is unusable!:

                does chan_sip.so exist in /usr/lib/asterisk/modules/?

                My guess is, no. But once we determined that there was no simple restoration and all evidence of chap_sip was gone from the system, they just rolled back to a snapshot from before the outage and all is well. So we might never know.

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