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    ATA on Skyetel???

    Scheduled Pinned Locked Moved IT Discussion
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    • J
      JasGot @JasGot
      last edited by

      It started working after a factory reset on the ATA.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @JasGot
        last edited by

        @JasGot said in ATA on Skyetel???:

        When I dial out from the ATA, I hear fax tones.

        That would be really weird. I guess I misread what you wrote above.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @JasGot
          last edited by

          @JasGot said in ATA on Skyetel???:

          I think I need to ask Skyetel to disable T.38 for this number

          That is a protocol and has nothing to do with what happens on a call.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @JasGot
            last edited by

            @JasGot said in ATA on Skyetel???:

            I have two issues, when the ATA dials out, it is presented with FAX tones. I think Skyetel is doing this.

            Try dialing out with a regular SIP phone to test. But Skyetel should never present fax tones outbound.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in ATA on Skyetel???:

              @JasGot said in ATA on Skyetel???:

              I have two issues, when the ATA dials out, it is presented with FAX tones. I think Skyetel is doing this.

              Try dialing out with a regular SIP phone to test. But Skyetel should never present fax tones outbound.

              Well, at least not normally. 🙂
              with their fax service they will.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said in ATA on Skyetel???:

                @scottalanmiller said in ATA on Skyetel???:

                @JasGot said in ATA on Skyetel???:

                I have two issues, when the ATA dials out, it is presented with FAX tones. I think Skyetel is doing this.

                Try dialing out with a regular SIP phone to test. But Skyetel should never present fax tones outbound.

                Well, at least not normally. 🙂
                with their fax service they will.

                Outbound?

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @scottalanmiller
                  last edited by

                  @scottalanmiller said in ATA on Skyetel???:

                  @Dashrender said in ATA on Skyetel???:

                  @scottalanmiller said in ATA on Skyetel???:

                  @JasGot said in ATA on Skyetel???:

                  I have two issues, when the ATA dials out, it is presented with FAX tones. I think Skyetel is doing this.

                  Try dialing out with a regular SIP phone to test. But Skyetel should never present fax tones outbound.

                  Well, at least not normally. 🙂
                  with their fax service they will.

                  Outbound?

                  if you buy that service from them - yes. They put a piece of equipment on your network that actually accepts the fax locally, removing the internet from the equation. It then sends a data burst to Skyetel, and then Skyetel puts the call from it's own servers onto the PSTN.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in ATA on Skyetel???:

                    @scottalanmiller said in ATA on Skyetel???:

                    @Dashrender said in ATA on Skyetel???:

                    @scottalanmiller said in ATA on Skyetel???:

                    @JasGot said in ATA on Skyetel???:

                    I have two issues, when the ATA dials out, it is presented with FAX tones. I think Skyetel is doing this.

                    Try dialing out with a regular SIP phone to test. But Skyetel should never present fax tones outbound.

                    Well, at least not normally. 🙂
                    with their fax service they will.

                    Outbound?

                    if you buy that service from them - yes. They put a piece of equipment on your network that actually accepts the fax locally, removing the internet from the equation. It then sends a data burst to Skyetel, and then Skyetel puts the call from it's own servers onto the PSTN.

                    What does that have to do with SIP connections, though?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said in ATA on Skyetel???:

                      @Dashrender said in ATA on Skyetel???:

                      @scottalanmiller said in ATA on Skyetel???:

                      @Dashrender said in ATA on Skyetel???:

                      @scottalanmiller said in ATA on Skyetel???:

                      @JasGot said in ATA on Skyetel???:

                      I have two issues, when the ATA dials out, it is presented with FAX tones. I think Skyetel is doing this.

                      Try dialing out with a regular SIP phone to test. But Skyetel should never present fax tones outbound.

                      Well, at least not normally. 🙂
                      with their fax service they will.

                      Outbound?

                      if you buy that service from them - yes. They put a piece of equipment on your network that actually accepts the fax locally, removing the internet from the equation. It then sends a data burst to Skyetel, and then Skyetel puts the call from it's own servers onto the PSTN.

                      What does that have to do with SIP connections, though?

                      It doesn't - I was only pointing out - if you get fax service from Skyetel - you can get the fax tones provided by skyetel for outbound faxes... you stated something to the effect that skyetel would never do that - and in fact there are cases where they do.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by scottalanmiller

                        @Dashrender said in ATA on Skyetel???:

                        @scottalanmiller said in ATA on Skyetel???:

                        @Dashrender said in ATA on Skyetel???:

                        @scottalanmiller said in ATA on Skyetel???:

                        @Dashrender said in ATA on Skyetel???:

                        @scottalanmiller said in ATA on Skyetel???:

                        @JasGot said in ATA on Skyetel???:

                        I have two issues, when the ATA dials out, it is presented with FAX tones. I think Skyetel is doing this.

                        Try dialing out with a regular SIP phone to test. But Skyetel should never present fax tones outbound.

                        Well, at least not normally. 🙂
                        with their fax service they will.

                        Outbound?

                        if you buy that service from them - yes. They put a piece of equipment on your network that actually accepts the fax locally, removing the internet from the equation. It then sends a data burst to Skyetel, and then Skyetel puts the call from it's own servers onto the PSTN.

                        What does that have to do with SIP connections, though?

                        It doesn't - I was only pointing out - if you get fax service from Skyetel - you can get the fax tones provided by skyetel for outbound faxes... you stated something to the effect that skyetel would never do that - and in fact there are cases where they do.

                        I did. And they don't. Your example makes no sense because I stated that they'd not provide a fax signal outbound on a call. You then stated something unrelated that doesn't have a fax signal. Their service bypasses the call so the situation we are discussing never happens. So in your example case, they still don't do that.

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