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    Ubiquiti UniFi AP: Signal drop out issue.

    Scheduled Pinned Locked Moved IT Discussion
    ubntubiquitiunifiaccess point
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    • JaredBuschJ
      JaredBusch
      last edited by

      Your best solution will be another AP to prove issues.

      Otherwise, the best you can expect is an RMA that takes 2 weeks. Assuming it is under warranty.

      gjacobseG 1 Reply Last reply Reply Quote 1
      • gjacobseG
        gjacobse @JaredBusch
        last edited by

        @JaredBusch said:

        Your best solution will be another AP to prove issues.

        Otherwise, the best you can expect is an RMA that takes 2 weeks. Assuming it is under warranty.

        Maybe as such as this?

        2015-08-21-175250.png

        Pulled out a EnGenius AP I happen to have. The main signal on it didn't bounce around. I even walked around and went upstairs and sat just 3 feet away from the UniFi AP.

        Dropping the EnGenius power to just 10% didn't seem to drop the signal level much.

        MattSpellerM 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          @JaredBusch said:

          Your best solution will be another AP to prove issues.

          @g.jacobse said:

          Maybe as such as this?

          No, you need to get a second UAP to prove a hardware problem or software problem.

          If a second UAP does exactly the same thing, then you have a problem with the UniFi software (firmware most likely). If it does not have this problem, then the problem is the hardware. Request a RMA if under warranty and move on.

          gjacobseG 1 Reply Last reply Reply Quote 0
          • MattSpellerM
            MattSpeller @gjacobse
            last edited by

            @g.jacobse said:

            Dropping the EnGenius power to just 10% didn't seem to drop the signal level much.

            A lot of the time that can actually improve signal quality haha

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              Yes, as I mentioned in Skype, I think, pretty much every AP in the world should never be set to high power in a normal residence.

              Those power levels will overwhelm the radio in the phone/device.

              MattSpellerM 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller
                last edited by

                Fewer signals bouncing all over the place.

                1 Reply Last reply Reply Quote 0
                • MattSpellerM
                  MattSpeller @JaredBusch
                  last edited by

                  @JaredBusch Yup, most of the AP's you'll see come juiced up too far IMHO

                  If you're giving up on your unifi AP, maybe try throwing DD-WRT on it for giggles - might be surprised, who knows.

                  1 Reply Last reply Reply Quote 1
                  • MattSpellerM
                    MattSpeller
                    last edited by

                    http://www.dd-wrt.com/phpBB2/viewforum.php?f=31

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      Requires DD-WRT professional subscription if I understand how DD-WRT works..

                      MattSpellerM 1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse @JaredBusch
                        last edited by

                        @JaredBusch said:

                        @JaredBusch said:

                        Your best solution will be another AP to prove issues.

                        @g.jacobse said:

                        Maybe as such as this?

                        No, you need to get a second UAP to prove a hardware problem or software problem.

                        If a second UAP does exactly the same thing, then you have a problem with the UniFi software (firmware most likely). If it does not have this problem, then the problem is the hardware. Request a RMA if under warranty and move on.

                        Buggers - I have enough hardware around here. Rather avoid another purchase if I can avoid it. Though, I suppose could split coverage of the house, and drop the output power then.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @gjacobse
                          last edited by

                          @g.jacobse said:

                          Buggers - I have enough hardware around here. Rather avoid another purchase if I can avoid it. Though, I suppose could split coverage of the house, and drop the output power then.

                          Assuming it is under warranty, I am sure that you could easily get an RMA approved for your current UAP if you have opened a support case and sent in the screenshots and such.

                          You will just have to be without it for two weeks or so.

                          Buying a second was a suggestion to not be without one.

                          1 Reply Last reply Reply Quote 0
                          • gjacobseG
                            gjacobse
                            last edited by

                            @JaredBusch said:

                            @g.jacobse said:

                            Buggers - I have enough hardware around here. Rather avoid another purchase if I can avoid it. Though, I suppose could split coverage of the house, and drop the output power then.

                            Assuming it is under warranty, I am sure that you could easily get an RMA approved for your current UAP if you have opened a support case and sent in the screenshots and such.

                            You will just have to be without it for two weeks or so.

                            Buying a second was a suggestion to not be without one.

                            LOL... I am not AP poor.. If I pulled my gear from the neighbors I'd have to Linksys WAP54G APs, then there is the UniFi AP and the EnGenius..

                            At one time I had a bridge going to their house to give them internet. But that was some time back and they now have their own service. Bridge is down,.. I just never bothered to go get it. Come to think of it,.. there may be a Linksys wireless router over there too..

                            1 Reply Last reply Reply Quote 0
                            • MattSpellerM
                              MattSpeller @JaredBusch
                              last edited by

                              @JaredBusch said:

                              Requires DD-WRT professional subscription if I understand how DD-WRT works..

                              Ahhh too bad

                              1 Reply Last reply Reply Quote 0
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