Free PBX outbound calls failing.
-
@Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better.
-
@coliver said:
Does Vitelity have a limit on the number of calls per time unit that can be placed? Like 3-5 calls per second but you can have 10 simultaneous calls? I don't remember seeing that in the fine print but it may very well be the case.
Man, that could be a big deal in a large organization.
-
@art_of_shred said:
@Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better.
Ah, I knew I saw that when researching SIP Trunks. Wasn't sure which company did it though.
-
@Dashrender said:
So where you able to see time lines for times before you installed it?
/me looks at the date range in the pretty picture...
-
@JaredBusch said:
@Dashrender said:
So where you able to see time lines for times before you installed it?
/me looks at the date range in the pretty picture...
Doh!
-
@art_of_shred said:
@Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better.
Along those lines, VoIP.ms has a 25 concurrent call default limit. You can open a support ticket to have that removed. They will let you have as much as you want since you have to pay for it all by the minute anyway.
-
@JaredBusch said:
@art_of_shred said:
@Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better.
Along those lines, VoIP.ms has a 25 concurrent call default limit. You can open a support ticket to have that removed. They will let you have as much as you want since you have to pay for it all by the minute anyway.
Same with Vitelity. You can open a ticket to have the call limit removed.
-
Here is a solid graph from one of my locations for the year to date. Really simple and effective tool.
I will be having a discussion about providers because of this now.
As it says, this is VoicePulse. To get 8 concurrent calls (and keep the unlimited incoming) on VP, you have to pay $20/month for each concurrent call beyond the 4th.The end user preferred that over a pure pay per use provider like VoIP.ms. No I can use this to drive home reality not "gut feelings" since the old PBX had o reporting and was POTS lines.
This trunk is ONLY used for inbound calling. Now to figure out how much of it is toll-free, which is still charged. thus offsetting the costs even more.
-
@JaredBusch between your original post of this report and the most current the design appears to have changed a bit.
Did someone pick up this project and start updating it again?
-
@DustinB3403 said:
@JaredBusch between your original post of this report and the most current the design appears to have changed a bit.
Did someone pick up this project and start updating it again?
No, this is the same package. This second one is on an Elastix 2.4 install. I dropped to the Embedded FreePBX and manually uploaded the same tgz package.
The first one was on a PBX in a Flash install.
-
@JaredBusch said:
Here is a solid graph from one of my locations for the year to date. Really simple and effective tool.
I will be having a discussion about providers because of this now.
As it says, this is VoicePulse. To get 8 concurrent calls (and keep the unlimited incoming) on VP, you have to pay $20/month for each concurrent call beyond the 4th.The end user preferred that over a pure pay per use provider like VoIP.ms. No I can use this to drive home reality not "gut feelings" since the old PBX had o reporting and was POTS lines.
This trunk is ONLY used for inbound calling. Now to figure out how much of it is toll-free, which is still charged. thus offsetting the costs even more.
So what change are you looking to make? Does the current provider charge in arrears on the fee based on how many lines you used over 4?
-
He's looking to get a reduced price per month as this site is almost always exceeding the 4 call limit.
-
@JaredBusch can you take another screenshot of this report but for a 1 hour time span.
Just curious what level of detail it includes.
Also have you considering adding the steps you used to install to Elastix 2.4 on @scottalanmiller topic of installing Elastix 2.4.
-
@Dashrender said:
So what change are you looking to make? Does the current provider charge in arrears on the fee based on how many lines you used over 4?
How did you even come to that conclusion?
The point is to force them to accept that they do not need to pay for 8 concurrent calls. That is $200 so far this year (to get from 7 to
and there have been exactly 2 calls that would be impacted. They will have to decide if those two calls are worth $240/year.Similar for 7+ as there have been only 16 instances in the year to date where there have been 7+ calls. Dropping to 6 would save $480/year. Not my decision, but it is my job to give them the options.
Or potentially, even change SIP providers.
-
Aww - so it's a hard pre-paid limit. Cool - so they could save themselves a bundle by dropping down with the understanding that on occasion they might get a "all lines are busy now" message.
-
@DustinB3403 said:
@JaredBusch can you take another screenshot of this report but for a 1 hour time span.
This is "today"
Here is between 10 and 11 AM
-
@Dashrender said:
Aww - so it's a hard pre-paid limit. Cool - so they could save themselves a bundle by dropping down with the understanding that on occasion they might get a "all lines are busy now" message.
Right, that. Or they can port their numbers to a carrier that has no charges per concurrent call, but instead charges per minute. Such as VoIP.ms or even VoicePulse Five.
I suspect that there is a significant amount of toll free calling on here and once I add in those costs (they are not part of the unlimited inbound), I am certain it will be much more savings that can be realized.
-
Here is the total concurrent calling. Inbound and outbound.
-
awww Inbound doesn't have this limit. even better!
-
What's the upload speed at this client site? And to be clear, is this a hosted system or on premise?
