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    Free PBX outbound calls failing.

    Scheduled Pinned Locked Moved IT Discussion
    freepbx
    39 Posts 6 Posters 9.6k Views
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    • DustinB3403D
      DustinB3403
      last edited by

      He's looking to get a reduced price per month as this site is almost always exceeding the 4 call limit.

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      • DustinB3403D
        DustinB3403
        last edited by DustinB3403

        @JaredBusch can you take another screenshot of this report but for a 1 hour time span.

        Just curious what level of detail it includes.

        Also have you considering adding the steps you used to install to Elastix 2.4 on @scottalanmiller topic of installing Elastix 2.4.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Dashrender
          last edited by JaredBusch

          @Dashrender said:

          So what change are you looking to make? Does the current provider charge in arrears on the fee based on how many lines you used over 4?

          How did you even come to that conclusion?

          The point is to force them to accept that they do not need to pay for 8 concurrent calls. That is $200 so far this year (to get from 7 to 😎 and there have been exactly 2 calls that would be impacted. They will have to decide if those two calls are worth $240/year.

          Similar for 7+ as there have been only 16 instances in the year to date where there have been 7+ calls. Dropping to 6 would save $480/year. Not my decision, but it is my job to give them the options.

          Or potentially, even change SIP providers.

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          • DashrenderD
            Dashrender
            last edited by

            Aww - so it's a hard pre-paid limit. Cool - so they could save themselves a bundle by dropping down with the understanding that on occasion they might get a "all lines are busy now" message.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @DustinB3403
              last edited by

              @DustinB3403 said:

              @JaredBusch can you take another screenshot of this report but for a 1 hour time span.

              This is "today"

              img

              Here is between 10 and 11 AM

              img

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              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @Dashrender said:

                Aww - so it's a hard pre-paid limit. Cool - so they could save themselves a bundle by dropping down with the understanding that on occasion they might get a "all lines are busy now" message.

                Right, that. Or they can port their numbers to a carrier that has no charges per concurrent call, but instead charges per minute. Such as VoIP.ms or even VoicePulse Five.

                I suspect that there is a significant amount of toll free calling on here and once I add in those costs (they are not part of the unlimited inbound), I am certain it will be much more savings that can be realized.

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                • JaredBuschJ
                  JaredBusch
                  last edited by

                  Here is the total concurrent calling. Inbound and outbound.

                  img

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                  • DashrenderD
                    Dashrender
                    last edited by

                    awww Inbound doesn't have this limit. even better!

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • NetworkNerdN
                      NetworkNerd
                      last edited by NetworkNerd

                      What's the upload speed at this client site? And to be clear, is this a hosted system or on premise?

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                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        @NetworkNerd said:

                        What's the upload speed at this client site? And to be clear, is this a hosted system or on premise?

                        On premise, and they have a 100mb AT&T fiber. They are only paying for 30mb, so I have the ERL capping the line at about 35mb

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                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @Dashrender said:

                          awww Inbound doesn't have this limit. even better!

                          Huh? The trunk being used for inbound calls on my system is VoicePulse and it has an 8 concurrent call limit. The outbound trunk is VoIP.ms which is soft capped at 25, and there are also 2 IAX2 trunks connecting to other PBX systems. Those systems have no caps

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @JaredBusch
                            last edited by

                            @JaredBusch said:

                            @Dashrender said:

                            awww Inbound doesn't have this limit. even better!

                            Huh? The trunk being used for inbound calls on my system is VoicePulse and it has an 8 concurrent call limit. The outbound trunk is VoIP.ms which is soft capped at 25, and there are also 2 IAX2 trunks connecting to other PBX systems. Those systems have no caps

                            Clearly I'm just off today, ignore me.

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