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    Seeking advice on a Bid/Quote to a client

    Scheduled Pinned Locked Moved IT Business
    31 Posts 8 Posters 4.8k Views
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    • JaredBuschJ
      JaredBusch
      last edited by JaredBusch

      I have a potential client needing to upgrade from SBS 2003.

      Here is the hardware and then our proposed labor hours. I have not worked one of these up by myself before for a client I have little experience with.

      Note: We do not (re)sell hardware This hardware would be purchased by the client directly from the vendor. It is simply my recommended config.

      uZDtFNn.jpg

      if it was not obvious from the above, there are 30 desktops to be touched.

      leb6NlD.jpg

      Bill KindleB 1 Reply Last reply Reply Quote 0
      • C
        Carnival Boy
        last edited by

        Those Home & Business key cards are a pain to administer these days. I wouldn't fancy doing 30.

        JaredBuschJ 1 Reply Last reply Reply Quote 1
        • ?
          A Former User
          last edited by

          yeah H&B SUCKs. Quote looks a little hour heavy, but i usually undercut myself. go for it dude

          1 Reply Last reply Reply Quote 0
          • Minion QueenM
            Minion Queen
            last edited by

            Did you pad your hours by at least 20% clients that have environments like this will have MANY other things to cause some scope creep as well as the "gotchayas".

            JaredBuschJ Bill KindleB 2 Replies Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @Minion Queen
              last edited by

              @Minion-Queen said:

              Did you pad your hours by at least 20% clients that have environments like this will have MANY other things to cause some scope creep as well as the "gotchayas".

              That is why the quote seems hour heavy as @Hubtech mentioned.

              1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @Carnival Boy
                last edited by

                @Carnival-Boy said:

                Those Home & Business key cards are a pain to administer these days. I wouldn't fancy doing 30.

                I completely agree, but based on the past discussion I had with the owner, I do not expect him to see the benefit of offic365.

                1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  Are you sure Office Key cards are transferable? I could have sworn they weren't.

                  And I'll echo the rest, administering them is a major pain. You have to associate them with a MS account, Microsoft says you're limited to 5 per account, but I've seen 10 in a single account, so this would leave you with having 3 different logons to manage them. Additionally - there is no way to tell what key is associated with what machine when you have to reinstall. If you go this route, explain to the client that you will anticipate at least 1 additional hour whenever a machine is built just to deal with re-licensing Office (in most cases this won't be far from the truth).

                  I understand it's a lot more money, but I'd suggest an Open Volume License version or Office 365. I would not even pitch the key cards - clients will almost always take the cheapest way out

                  1 Reply Last reply Reply Quote 0
                  • C
                    Carnival Boy
                    last edited by

                    Pretty sure they weren't transferable when they first came out but after a massive hoo-ha Microsoft backed down and changed their policy.

                    Not being able to tell what key is associated with what machine is a massive issue for me. I'm sure there's a way of handling this with a bit of organisation, but I've got into a bit of a mess recently.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      When you log into the MS site to re-associate the license, there are no numbers listed. It simply has a list of how ever many licenses you have associated with an activation button next to each one.

                      1 Reply Last reply Reply Quote 0
                      • C
                        Carnival Boy
                        last edited by

                        That is correct.

                        office.PNG

                        However, I think it lists them in reverse chronological order of when you registered them. So providing you keep a list of what you registered and when and on what PC you installed it on, you should be ok (I wasn't that organised). Alternatively, you could register a separate Microsoft account for each card, as I don't think there are any limits on the number of Microsoft accounts you can hold. You could then associate a PC with a specific MS account.

                        It's all a right ball-ache though, isn't it?

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @Carnival Boy
                          last edited by

                          @Carnival-Boy said:

                          That is correct.

                          However, I think it lists them in reverse chronological order of when you registered them. So providing you keep a list of what you registered and when and on what PC you installed it on, you should be ok (I wasn't that organised). Alternatively, you could register a separate Microsoft account for each card, as I don't think there are any limits on the number of Microsoft accounts you can hold. You could then associate a PC with a specific MS account.

                          It's all a right ball-ache though, isn't it?

                          Thanks for the picture - I didn't have ready access to the logon credentials or the URL.

                          Yeah - that is a huge pain in the ass. I guess the OP could add an extra hour of billing to managing the documentation of that list during original setup.

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            @Dashrender said:

                            I understand it's a lot more money, but I'd suggest an Open Volume License version or Office 365. I would not even pitch the key cards - clients will almost always take the cheapest way out

                            The client has always purchased key cards and knows the cost. So it is less pitching to the client than showing them the options compared to what they will do without me. I did leave off the regular VLSC price. Just talked to the vendor and that is 341 for Office Standard. So $10k.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • Bill KindleB
                              Bill Kindle @JaredBusch
                              last edited by

                              @JaredBusch said:

                              I have a potential client needing to upgrade from SBS 2003.

                              Here is the hardware and then our proposed labor hours. I have not worked one of these up by myself before for a client I have little experience with.

                              The CAL's seem a little high. I think I paid a few dollars less using Open Business for my licensing. Have you checked into that?

                              Also, what kind of battery backup are you going to be using for this new setup?

                              And why WD Greens? I know the enterprise drives are a little more expensive but the performance gain IMHO is worth it when putting them into a Synology NAS.

                              DashrenderD scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @Bill Kindle
                                last edited by

                                @Bill-Kindle said:

                                @JaredBusch said:

                                I have a potential client needing to upgrade from SBS 2003.

                                Here is the hardware and then our proposed labor hours. I have not worked one of these up by myself before for a client I have little experience with.

                                The CAL's seem a little high. I think I paid a few dollars less using Open Business for my licensing. Have you checked into that?

                                Also, what kind of battery backup are you going to be using for this new setup?

                                And why WD Greens? I know the enterprise drives are a little more expensive but the performance gain IMHO is worth it when putting them into a Synology NAS.

                                yes I completely forgot that I was going to mention this - your putting Green drives in a NAS? That's definitely not recommended. You should look at Red drives at least if not Enterprise Near-SAS drives.

                                scottalanmillerS 1 Reply Last reply Reply Quote 2
                                • DashrenderD
                                  Dashrender @JaredBusch
                                  last edited by

                                  @JaredBusch said:

                                  @Dashrender said:

                                  I understand it's a lot more money, but I'd suggest an Open Volume License version or Office 365. I would not even pitch the key cards - clients will almost always take the cheapest way out

                                  The client has always purchased key cards and knows the cost. So it is less pitching to the client than showing them the options compared to what they will do without me. I did leave off the regular VLSC price. Just talked to the vendor and that is 341 for Office Standard. So $10k.

                                  What version of Office are they moving from? 2003? If that's the case that shows they get a good long life out of those licenses, I'd definitely go with the OV instead because you will more than likely have to deal with reinstalls, and the value spread over 8+ years (yeah I know 2003 came out 11 years ago) the cost is pretty darned low.

                                  If they have 2007 or newer, why are you upgrading?

                                  FYI, OV will also give you training credits (rather the company) that they can use to train users how to use Office better. Plus you can also use a KMS server to handle licensing, and you get the rights to use use on a desktop and a laptop, and the users also get the ability to purchase office from MS direct for $10/ea (This might be version dependant).

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Bill Kindle
                                    last edited by

                                    @Bill-Kindle said:

                                    And why WD Greens? I know the enterprise drives are a little more expensive but the performance gain IMHO is worth it when putting them into a Synology NAS.

                                    I would very rarely go to enterprise drives, but I would likely go to Red drives. They are the same as Green but the firmware is changed to work better in RAID arrays. Generally the price is within a few dollars. In a solution of this size, the cost difference would be like .001%, I would just do it.

                                    Bill KindleB 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      yes I completely forgot that I was going to mention this - your putting Green drives in a NAS? That's definitely not recommended. You should look at Red drives at least if not Enterprise Near-SAS drives.

                                      It's not horrible, before there were Red drives we used Green in this way and they worked fine. If there is a significant cost difference and you use RAID 1 or RAID 10, Green is perfectly fine. But if the price is close, just opt for Red today, IMHO.

                                      1 Reply Last reply Reply Quote 1
                                      • Bill KindleB
                                        Bill Kindle @scottalanmiller
                                        last edited by

                                        @scottalanmiller The 2TB drives I got were about $180 a piece, but they are quiet, and I get good performance out of them. At the time I was purchasing, the Reds were a little more expensive.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Just checked Amazon quickly:

                                          WD Green 2TB: $80
                                          WD Red 2TB: $100

                                          Might be worth staying Green. That's a 25% increase.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • Bill KindleB
                                            Bill Kindle @Minion Queen
                                            last edited by

                                            @Minion-Queen said:

                                            Did you pad your hours by at least 20% clients that have environments like this will have MANY other things to cause some scope creep as well as the "gotchayas".

                                            Last major quote I did, I took what I though it would take me and doubled that number. Just told that customer that this particular part of the quote would be seperate and subject to change, which it did, and turned out to be half of the quote because I over-padded 🙂

                                            They were happy as they thought they got a helluva deal, I was happy because I was able to do the work in less time than I had planned and still got paid well.

                                            C 1 Reply Last reply Reply Quote 0
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