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    Free PBX outbound calls failing.

    Scheduled Pinned Locked Moved IT Discussion
    freepbx
    39 Posts 6 Posters 9.9k Views
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    • DustinB3403D
      DustinB3403
      last edited by

      That's exactly what he needs though. But will it show events prior to it being installed?

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @DustinB3403
        last edited by

        @DustinB3403 said:

        That's exactly what he needs though. But will it show events prior to it being installed?

        Depends on where it gets it's data.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          Note, I said I just installed it.

          For the record though, it uses the FreePBX CDR data.

          art_of_shredA DashrenderD 2 Replies Last reply Reply Quote 1
          • art_of_shredA
            art_of_shred @JaredBusch
            last edited by

            @JaredBusch said:

            Note, I said I just installed it.

            For the record though, it uses the FreePBX CDR data.

            That makes sense, and it is what I really need. Thanks!

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @JaredBusch said:

              Note, I said I just installed it.

              For the record though, it uses the FreePBX CDR data.

              So where you able to see time lines for times before you installed it?

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • coliverC
                coliver
                last edited by

                Does Vitelity have a limit on the number of calls per time unit that can be placed? Like 3-5 calls per second but you can have 10 simultaneous calls? I don't remember seeing that in the fine print but it may very well be the case.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • art_of_shredA
                  art_of_shred
                  last edited by

                  I am only aware of the 10 call limit, no time restraint.

                  1 Reply Last reply Reply Quote 0
                  • art_of_shredA
                    art_of_shred
                    last edited by

                    @Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better. 🙂

                    coliverC 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @coliver
                      last edited by

                      @coliver said:

                      Does Vitelity have a limit on the number of calls per time unit that can be placed? Like 3-5 calls per second but you can have 10 simultaneous calls? I don't remember seeing that in the fine print but it may very well be the case.

                      Man, that could be a big deal in a large organization.

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @art_of_shred
                        last edited by

                        @art_of_shred said:

                        @Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better. 🙂

                        Ah, I knew I saw that when researching SIP Trunks. Wasn't sure which company did it though.

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @Dashrender said:

                          So where you able to see time lines for times before you installed it?

                          /me looks at the date range in the pretty picture...

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @JaredBusch
                            last edited by Dashrender

                            @JaredBusch said:

                            @Dashrender said:

                            So where you able to see time lines for times before you installed it?

                            /me looks at the date range in the pretty picture...

                            Doh!

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              @art_of_shred said:

                              @Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better. 🙂

                              Along those lines, VoIP.ms has a 25 concurrent call default limit. You can open a support ticket to have that removed. They will let you have as much as you want since you have to pay for it all by the minute anyway.

                              coliverC 1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver @JaredBusch
                                last edited by

                                @JaredBusch said:

                                @art_of_shred said:

                                @Minion-Queen just informed me that the time constraint is a Voice Pulse thing, not Vitelity... part of why she likes Vitelity better. 🙂

                                Along those lines, VoIP.ms has a 25 concurrent call default limit. You can open a support ticket to have that removed. They will let you have as much as you want since you have to pay for it all by the minute anyway.

                                Same with Vitelity. You can open a ticket to have the call limit removed.

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by JaredBusch

                                  Here is a solid graph from one of my locations for the year to date. Really simple and effective tool.

                                  I will be having a discussion about providers because of this now.
                                  As it says, this is VoicePulse. To get 8 concurrent calls (and keep the unlimited incoming) on VP, you have to pay $20/month for each concurrent call beyond the 4th.

                                  The end user preferred that over a pure pay per use provider like VoIP.ms. No I can use this to drive home reality not "gut feelings" since the old PBX had o reporting and was POTS lines.

                                  This trunk is ONLY used for inbound calling. Now to figure out how much of it is toll-free, which is still charged. thus offsetting the costs even more.

                                  img

                                  DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 1
                                  • DustinB3403D
                                    DustinB3403 @JaredBusch
                                    last edited by

                                    @JaredBusch between your original post of this report and the most current the design appears to have changed a bit.

                                    Did someone pick up this project and start updating it again?

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @DustinB3403
                                      last edited by

                                      @DustinB3403 said:

                                      @JaredBusch between your original post of this report and the most current the design appears to have changed a bit.

                                      Did someone pick up this project and start updating it again?

                                      No, this is the same package. This second one is on an Elastix 2.4 install. I dropped to the Embedded FreePBX and manually uploaded the same tgz package.

                                      The first one was on a PBX in a Flash install.

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @JaredBusch
                                        last edited by

                                        @JaredBusch said:

                                        Here is a solid graph from one of my locations for the year to date. Really simple and effective tool.

                                        I will be having a discussion about providers because of this now.
                                        As it says, this is VoicePulse. To get 8 concurrent calls (and keep the unlimited incoming) on VP, you have to pay $20/month for each concurrent call beyond the 4th.

                                        The end user preferred that over a pure pay per use provider like VoIP.ms. No I can use this to drive home reality not "gut feelings" since the old PBX had o reporting and was POTS lines.

                                        This trunk is ONLY used for inbound calling. Now to figure out how much of it is toll-free, which is still charged. thus offsetting the costs even more.

                                        So what change are you looking to make? Does the current provider charge in arrears on the fee based on how many lines you used over 4?

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403
                                          last edited by

                                          He's looking to get a reduced price per month as this site is almost always exceeding the 4 call limit.

                                          1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by DustinB3403

                                            @JaredBusch can you take another screenshot of this report but for a 1 hour time span.

                                            Just curious what level of detail it includes.

                                            Also have you considering adding the steps you used to install to Elastix 2.4 on @scottalanmiller topic of installing Elastix 2.4.

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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